Professional Social Worker

To ensure that social workers are able to provide adequate services for migrants and refugees, the key is personalization in communication, training, and cultural and social processes of immersion in the host country. To achieve this personalization, WELCOME will develop a mobile devise-based platform of intelligent conversational agents that will be able to interact with Third Country Nationals (TCNs), learn their background, needs and social and cultural contexts and act as personal assistants in accordance with the acquired information to ensure optimal reception, orientation and integration.

Image source: DTASF

support of migrants and refugees language teaching personalized embodied conversation agents social and societal inclusion decision support multilingual language technologies virtual/augmented reality knowledge processing